Frequently Asked Questions
Everything you need to know about our miniature urban masterpieces.
What materials are used for the CITYFRAMES models?
Our models are crafted using high-quality bio-plastics and premium wood frames. We utilize high-resolution 3D printing technology to capture every architectural detail with precision.
How accurate are the city layouts?
We use real-world geodata to ensure our 3D models are accurate representations of the cities. Each model is scaled precisely to reflect the actual urban density and skyscraper heights.
Do you offer international shipping?
Yes, we ship our city models worldwide. Shipping costs and delivery times vary by destination, but all orders are tracked and insured to ensure they arrive safely at your door.
What is your return policy for 3D city models?
We offer a 30-day return policy. If you are not completely satisfied with your piece of urban art, you can return it in its original packaging for a full refund or exchange.
Can I request a custom city or neighborhood?
We are constantly expanding our catalog. If your favorite city isn't available, please contact our support team to inquire about custom commissions or upcoming releases.
How should I clean and maintain my model?
To keep your model looking its best, we recommend using a soft, dry makeup brush or compressed air to remove dust. Avoid direct sunlight and moisture to preserve the material integrity.